Tag: Quality Improvement

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What is RRR (Return and Repair Rate)?

The RRR (Return and Repair Rate), or Return and Repair Rate, is an indicator used to measure the number of products that return from the field due to defect or non-compliance, in relation to the total number of products shipped. This index is essential to evaluate the quality perceived by

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What is CAPA?

CAPA (from the English Corrective and Preventive Action) is a structured process aimed at identifying, correcting, and preventing the recurrence of problems or non-conformities in quality, production, or testing systems. CAPA is part of systems like ISO 9001, IATF 16949, FDA 21 CFR and other industrial standards, being essential to

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